FAQs

❓ Frequently Asked Questions (FAQs)

1. What kind of products does Nexapoint sell?

We offer a wide range of trending products including toys, stylish keychains, kitchen accessories, and many more unique items that make life easier and more fun.

2. Do you offer Cash on Delivery (COD)?

Yes! We provide Cash on Delivery (COD) option across most locations in India.

3. How long does delivery take?

Orders are usually delivered within 4–7 business days, depending on your location. You will receive a tracking link once your order is shipped.

4. Do you charge for shipping?

We offer free shipping on orders above ₹999. For smaller orders, a minimal delivery fee may apply.

5. Can I return or exchange my product?

Yes, we have an easy return policy. If you receive a defective or wrong product, you can request a return or exchange within 7 days of delivery.

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking ID via email or SMS so you can check real-time updates.

7. Are the products genuine and good quality?

Absolutely! At Nexapoint, we carefully handpick products to ensure quality, durability, and customer satisfaction.

8. How can I contact customer support?

You can reach us via email or WhatsApp (details available on our Contact Us page). Our team is always ready to help you.